Privacy Statement

This Privacy Statement regarding Online Usage and Customer Information applies solely to Botanical Therapy. This Privacy Statement does not apply to the websites of our business partners or to any other third parties, even if their websites are linked to our website. We recommend you review the privacy statements of all websites you visit.

This Privacy Statement governs Online Usage and Personal Information Botanical Therapy collects from customers. For the purposes of this Privacy Statement, "business partners" means any vendor or other entity with whom we have a business relationship to provide you information or products. "Personal information" means information that identifies you, such as your name, mailing address, or email address.

Information Requested

Botanical Therapy may ask you to provide Personal Information when you:

  • Make a customer service request;
  • Order products;
  • Make a wholesale inquiry;
  • Post comments;
  • Contact us.

Personal information requested may include your name, email address, and mailing address. When you make a purchase, Botanical Therapy may ask for your credit card number and billing information. Forms available on our website will ask for the least information necessary to process your request.

In order to improve your website experience, Botanical Therapy uses cookies to collect information about your visits to the website. This may include the pages you view, search terms you enter, and other actions you take in connection with the website. The use of cookies is to help us improve, promote, and protect the services. By continuing to use the site, you agree to our cookie policy.

Cookies

Cookies are small pieces of text sent to your browser when you visit a site. They serve a variety of functions, like enabling us to remember certain information you provide to us as you navigate between pages; for example maintaining the shopping cart so you don’t lose everything. We use cookies for the following purposes:

  • Authentication, Customization, Security and Other Functional Cookies. Cookies help us verify your account and device and determine when you’re logged in, so we can make it easier for you to access services and provide the appropriate experiences and features. We also use cookies to help prevent fraudulent use of login credentials and to remember choices you’ve made on the products, such as your shopping cart. 
  • Performance and Analytics. Cookies help us analyze how the website is being accessed and used, and enable us to track and improve performance of the website. For example, we use cookies to determine if you already viewed and closed a pop-up, so you don’t have to close it repeatedly.
  • Third Parties. Third Party Services may use cookies to help you sign into their services from our website, such as checking out our Facebook page when you’re already signed into Facebook. Any such third party cookie usage is governed by the policy of the third party placing the cookie.
  • Opting Out. You can set your browser to not accept cookies, but this may limit your ability to use the services.

Information Use

Botanical Therapy uses information to:

  • Respond to your inquiries;
  • Process your customer service request;
  • Fulfill your product orders;
  • Secure the integrity of the website;
  • Protect the security of our customers' information;
  • Prevent fraud, theft , or illegal activity;
  • Improve your website experience; or
  • As disclosed to you at the point it is gathered.

Disclosing Information

Botanical Therapy may share information with business partners to fulfill your product order, fulfill your customer service request, or post comments. If requested by law enforcement, the company may disclose information for fraud prevention, law enforcement, or other legal action required by law if Botanical Therapy reasonably believes doing so is necessary to protect Botanical Therapy, our customers, or the public.

Except for the sole purposes described above, Botanical Therapy will not disclose your personal information. Your information will never be shared for marketing purposes.

Securing Information

Botanical Therapy protects your information from unauthorized access by utilizing reasonable security processes. This includes:

  • Restricting physical access to the facility;
  • Restricting access to information collected;
  • Ensuring the use of encryption when gathering or transferring sensitive information, such as credit card data;
  • Ensuring that Botanical Therapy and our business partners have proper safeguards to protect personal information.

Questions

If you have any questions regarding how Botanical Therapy protects customers' information, please contact Customer Service.